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The HCG News
The alliance will strengthen both companies with a win-win advantage. M2 will add contact center operations expertise to its well-known network of consultant services, while Harrington Consulting will be adding full contact center IT and HR services to complete their product offerings. " We have been piloting our relationship for almost a year and have already benefited from our relationship. M2 is a very successful, customer-committed company that shares our business philosophies and is rich with professional talent who understand our market. It was, therefore, a no-brainer decision to formalize this symbiotic relationship", stated Dea Harrington, President of HCG. "Most importantly, our clients will benefit substantially from the alliance by having access to a fully-rounded consulting ‘SWAT Team’ to tackle their contact center management challenges." Steve Currie, Vice President of Business Development for M Squared Inc. agrees. "We are very excited about our new alliance with Harrington Consulting. Dea Harrington is a true professional and the partnership promises to bring a total contact center solution to both of our clients. This also brings many new project opportunities for M Squared's consultant network." About Harrington Consulting Group, Inc. HCG is a Michigan corporation based in Detroit that provides consulting services to organizations requiring strategic level expertise in service delivery and contact center operations. Harrington Consulting, founded and operated by pioneers of the call center industry, enjoys a select group of clients and is proud of their strong references. Complete information is available at www.harringtonconsultinggroup.com Contact: Laura Grimes Phone: 248-650-8586 Email: laura@harringtonconsultinggroup.com . About M2, Inc. M2 is headquartered in San Francisco and serves clients nationwide with regional offices in Boston, Los Angeles, and the Silicon Valley. M2 specializes in matching senior-level independent consultants with nearly every type of mission-critical project or interim management position across all industries and functional areas. Contact: Steven Currie M2 Inc. - Massachusetts Phone: 617-556-0858 Email: scurrie@msquared.com |
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Strategic Alliance
between Harrington Consulting
and M2 Strengthens Both